TERMS & CONDITIONS
TERMS AND CONDITIONS
Last updated: [05/03/2026]
Welcome to GUIVA. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our services.
ABOUT THE COMPANY
Rua Bem Te Ve Assobiador, 272
Arapongas, Paraná
CEP 86709-538
Brazil
Contact information:
Email: [support@guiva.com]
WhatsApp: [55 (43) 98425-0047]
ACCEPTANCE OF TERMS
By accessing our website, creating an account, or making a purchase, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
USER ACCOUNT
To use certain services or make purchases, you may be required to create an account.
Users agree to:
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Provide accurate and up-to-date information
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Keep their login credentials secure
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Not share their account access with others
GUIVA is not responsible for unauthorized use of accounts resulting from the user’s failure to maintain security.
PRODUCTS AND SERVICES
GUIVA offers physical products and services.
We reserve the right to:
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Change prices at any time without prior notice
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Modify or discontinue products or services
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Correct errors in product descriptions or pricing
Product images displayed on the website are for illustrative purposes only.
PAYMENTS
We accept the following payment methods:
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Credit card
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Other payment methods available on the platform
SHIPPING (FOR PHYSICAL PRODUCTS)
Delivery times may vary depending on:
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Customer location
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Shipping method selected
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Product availability
GUIVA is not responsible for delays caused by:
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Postal services
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Shipping carriers
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External logistical issues
RETURNS AND REFUNDS
Customers may request returns or refunds in accordance with applicable consumer protection laws.
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Returns may be requested within 14 days after receiving the product (right of withdrawal).
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The product must be unused and in its original condition.
USER RESPONSIBILITIES
Users agree not to:
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Use the website for illegal activities
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Attempt to hack, disrupt, or compromise the platform
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Copy or use GUIVA content without authorization
Violation of these rules may result in suspension or termination of the user account.
INTELLECTUAL PROPERTY
All website content, including trademarks, logos, text, images, design, and layout, is the exclusive property of GUIVA.
Unauthorized reproduction or distribution is strictly prohibited.
LIMITATION OF LIABILITY
GUIVA shall not be held responsible for:
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Damage resulting from misuse of products
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Temporary website unavailability
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Issues caused by third-party services